Pioneer VSX-C301 User Manual download pdf (Page 39)

Additional information

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Chapter 11

Additional information

Troubleshooting

Incorrect operations are often mistaken for trouble and

malfunctions. If you think that there is something wrong

with this component, check the points below.

Sometimes the trouble may lie in another component.

Investigate the other components and electrical

appliances being used. If the trouble cannot be rectified

even after exercising the checks listed below, ask your

nearest Pioneer authorized service center or your dealer

to carry out repair work.

Symptom Cause Remedy

The power does not turn on. • The power plug is disconnected. • Connect the power plug to the wall outlet.

• The protection circuit may have been

activated.

• Disconnect the power plug from the outlet, and insert

again.

• Static electricity caused by dry air. • Disconnect the power plug from the outlet, and insert

again.

• Something is obstructing the rear panel fan. • Remove the obstruction then press



STANDBY/ON

for

10 seconds to switch on.

• The internal temperature of the unit has

become too high.

• Place the unit in a cool, airy place to cool it down, then

press



STANDBY/ON

for 10 seconds to switch on.

The receiver suddenly switches

off.

• The internal temperature of the unit has

become too high.

• Allow the unit to cool down in a well ventilated place,

then press



STANDBY/ON

for 10 seconds to switch on.

• The thermistor (temperature sensor) is

faulty.

• The receiver has a serious problem.

• Unplug the receiver from the wall and call a Pioneer-

accredited repair center.

AMP ERR

is displayed, then the

power automatically switches off.

• The receiver has a serious problem. • Unplug the receiver from the wall and call a Pioneer-

accredited repair center.

Do not try to switch the unit on/

off again after seeing this message.

The unit does not respond when

the buttons are pressed.

• Improper connections. • Make sure the component is connected correctly (see

page 8).

• Sound is muted. • Press

MUTE

on the remote control.

• The volume is turned down. • Adjust the

MASTER VOLUME

No sound is output when the

AM/FM is selected.

• Incorrect frequency. • Tune in the correct frequency.

• The antenna is not connected. • Connect the antenna (see page 15).

Broadcast stations cannot be

selected automatically.

• The radio signal is too weak . • Connect an outdoor antenna (see page 15).

Considerable noise in radio

broadcasts.

FM broadcasts

• The FM antenna is not fully extended or is

poorly positioned.

• Fully extend the FM wire antenna, position for best

reception, and secure to a wall.

• Weak radio signals. • Connect an outdoor FM antenna (see page 15).

AM broadcasts

• The AM antenna is poorly positioned. • Adjust the direction and position for best reception.

• Weak radio signals. • Connect an additional internal or external AM antenna

(see page 15).

• Interference caused by other equipment

(ﬂuorescent lamp, motor, etc.).

• Turn off the equipment causing the noise or move it

away from the receiver.

• Place the antenna farther away from the equipment

causing the noise.

No sound from surround or

center speakers.

• Surround or center speaker settings are

incorrect.

• Refer to

Making receiver settings from the System Setup

on page 31 to check the speaker settings.

• The surround and/or center levels are

turned down.

• Turn levels up. See on page 33 to check the speaker

levels.

• The surround and/or center speakers are

disconnected.

• Connect the speakers (see page 13).

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