Pioneer BCS-727 User Manual download pdf (Page 88)

Troubleshooting88

Troubleshooting

Control function

Problem Check Remedy

Control function does not

work.

Is the HDMI cable properly

connected?

To use the Control function, connect the Flat Screen TV to the

HDMI

OUT

terminal (page 41).

Is the HDMI cable you are

using a High Speed HDMI

/™

Cable?

Use a High Speed HDMI

/™ Cable. The Control function may not work

properly if an HDMI cable other than a High Speed HDMI

/™ Cable is

used.

Is this player connected to the

TV using an HDMI cable to

watch the picture?

If video signals are being output from a terminal other than the

HDMI

OUT

terminal, the Control function does not work. Connect to the TV

using an HDMI cable (page 41).

Does the connected device

support the Control function?

The Control function will not work with devices of other brands that

do not support the Control function, even when connected using an

HDMI cable.

The Control function will not work if devices that do not support the

Control function are connected between the Control-compatible

device and the player.

See page 16.

Even when connected to a Pioneer product compatible with the

Control function, some of the functions may not work.

Also refer to the operating instructions for the connected device.

Is Control set to On on the

connected device?

Set Control to On on the connected device. The Control function

operates when Control is set to On for all devices connected to the

HDMI OUT

terminal.

Once connections and settings of all the devices are finished, be sure

to check that the player’s picture is output to the Flat Screen TV. (Also,

check after changing the connected devices and connecting and/or

disconnecting HDMI cables.) If the player’s picture is not being output

to the Flat Screen TV, the Control function may not work properly.

For details, refer to the operating instructions of the connected device.

Network

Problem Check Remedy

BD-LIVE function

(connection to the

Internet) cannot be

used.

"No valid id file found!"

is displayed when I try

to update the software.

Perform

Connection Test

(page 81). If "Networks is OK." is displayed,

check the proxy server settings (page 81). Also, there may be a problem

with the Internet connection. Contact your Internet service provider.

Software updating is slow. Depending on the Internet connection and other conditions, some time

may be required to update the software.

A message other than

"Networks is OK."

is displayed when

Connection Test

performed.

Is "Network is FAILED."

displayed?

Check that this player and the Ethernet hub (or router with a hub

functionality) are properly connected.

If the IP address is obtained using the DHCP server function, check

the setting is correct at the

Information

(page 78). For details on the

DHCP server function, see the operating instructions for the Ethernet

hub (or router with a hub functionality).

Set the IP address manually.

Check the operation and settings of the DHCP server function of the

Ethernet hub (or router with hub functionality). For details on the

DHCP server function, see the operating instructions for the Ethernet

hub (or router with a hub functionality).

If this player has been set manually, reset the IP address of this player

or other components.

Is the Ethernet hub (or router

with a hub functionality)

operating properly?

Check the settings and operation the Ethernet hub (or router with a

hub functionality). For details, see the operating instructions for the

Ethernet hub.

Reboot the Ethernet hub (or router with a hub functionality).

Cannot access to the

component or PC

connected via network.

Internet security software

is currently installed in the

connected component.

There are cases where a component with Internet security software

installed cannot be accessed.

The audio component on

the network which has been

switched off is switched on.

Switch on the audio component on the network before switching on

this unit.

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Pioneer BCS-727 User Manual Page 88

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