Pioneer PDP-428XG User Manual download pdf (Page 63)

Additional information

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Chapter 13

Additional information

Troubleshooting

Problem Possible solution

GENERAL

• No power.

• System cannot be switched on.

• Is the power cord disconnected? (See page 17.)

•Has a on the plasma television been turned on? (See page 19.)

• Check if you pressed buttons 0 to 9 or  on the remote control unit. (See page 19.)

• If the indicator on the system lights up red, press 0 to 9 or  on the remote control unit or STANDBY/ON on the

plasma television.

• Power is suddenly turned off. • The system’s internal temperature has increased. Remove any objects blocking vent or clean. (See page 15.)

• Check the power control setting. (See page 34.)

• Check the sleep timer setting. (See page 40.)

• The system cannot be operated. • External influences such as voltage malfunction, static electricity, etc., may cause improper operation. In this

case, operate the system after unplugging the power cord and re-plugging it in after one or two minutes.

• Remote control unit does not operate. • Is the TV indicator on the remote control unit lighted? Press SELECT on the remote control unit to select the TV

mode.

• Are batteries inserted with polarity (+, –) aligned? (See page 18.)

• Are batteries worn out? Replace with new batteries. (See page 18.)

• Operate the remote control unit while pointing it toward the remote control sensor on the plasma television. (See

page 18.)

• Are you using it under strong or fluorescent lighting?

• Is a fluorescent light illuminated to remote control sensor?

• Check if any obstacles exist between the remote control unit and the remote control sensor.

• Panel sounds /noises. • Panel generated sounds—for example, fan motor noise, electrical circuit humming , glass panel buzzing—are

normal operation of a phosphor-based matrix display.

• When you change the Energy Save mode, you may notice a change in the panel sound. This is normal.

PICTURE/SOUND

• Screen appears dark • Check if any obstacles exist in front of the Room Light Sensor. (See pages 12 and 39.)

• No image and audio is presented. • Check if the input source for video or PC has been unintentionally selected although you want to watch a TV

channel. (See page 20.)

• Check if you have selected a channel blocked with Child Lock. (See page 26.)

• Enter a password to temporarily cancel Child Lock. (See page 40.)

• Check the cable connection with the antenna. (See page 16.)

• Check the cable connection with the other equipment. (See pages 42 to 47.)

• No picture. • Is connection to other components correct? (See pages 42 to 47.)

• Is a non-compatible PC signal being input? (See page 44.)

• Audio is output but no image is presented. • Check if you have selected “Picture Off” for Energy Save. With this option selected, the screen is deactivated: only

sound is output. To restore the screen display, press any button other than (Sound Effect), i +/i – or

e (See page 34).

• Images are presented but no audio is

output.

• Check if you have selected the minimum volume. (See page 20.)

• Check that no headphones are connected.

• Check that the sound is not muted. (See page 20.)

• Check that the audio input is also connected. (See pages 42 to 44.)

• Check the sound system selected for a TV channel where problems have occurred (see page 21). Reselect the

correct sound system.

• Sound is reversed between

the right and left speakers.

• Sound is output from only a single speaker.

• Check if the speaker cable connections have been reversed between the right and left or if the speaker cable from

either speaker has been disconnected (for PDP-508XG only). (See page 13.)

• Has the balance been correctly adjusted? (See page 33.)

• Picture is cut off. • Is the image position correct? (See page 36.)

• Has the correct screen size been selected? (See page 37.)

• Strange color, light color, dark or color

misalignment.

• Adjust the picture tone. (See pages 28 to 31.)

• Is the room too bright? The picture may look dark in a room that is too bright.

• Check the color system setting. (See page 37.)

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Pioneer PDP-428XG User Manual Page 63

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Pioneer PDP-428XG User Manual Page 63

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